• General Information
• • Manufacturer
  • Tandberg Data Corporation
  • Manufacturer Website Address
  • http://www.tandbergdata.com/us/en/
  • Brand Name
  • Tandberg Data
  • Service Name
  • OverlandCare Bronze - Extended Warranty
  • Product Type
  • Warranty

OverlandCare service uplift part numbers/pricing are only valid when purchased within 90 days of the initial hardware purchase. OverlandCare service extension part numbers/pricing are valid when purchased 90 days after the initial hardware purchase. If a product warranty has expired for more than 30 days then a health check must be performed before a warranty extension can be purchased.

• Bronze: 9x5 telephone support; advanced parts replacement with 2 business day delivery
• Silver: 9x5 telephone support; next business day onsite (FRUs); advanced replacement of CRUs
• Gold: 7x24 telephone support: next business day onsite (FRUs & CRUs)
• Platinum: 7x24 telephone support; 24x7x365 onsite with 4-hour response