- General Information
- Manufacturer
- Lenovo Group Limited
- Manufacturer Website Address
- http://www.lenovo.com/us/en/
- Brand Name
- Lenovo
- Service Name
- Premier Support Plus - Extended Warranty (Upgrade)
- Product Type
- Warranty
Premier Support Plus
Your IT teams are stretched with routine maintenance and support workloads and are left with little time for innovation. Recruitment is a challenge, in the face of IT skills shortages.
Supporting the remote workforce at the same time as driving digital transformation is extremely challenging for CIOs and IT teams. Organizations need to adapt to new technologies and practices rapidly
- Service Information
- Service Main Type
- Maintenance
- Service Characteristic
- Parts & Labor
- Service Description
- 24x7xNext Business Day
- Provided Support
- Reporting
- Single Point of Contact
- Parts Replacement
- Defective Media Retention
- Phone Support
- Accidental Damage Protection
- Break Fix Support
- Comprehensive Software Support
- Case Management
- Escalation Management
- Technical Account Manager
- Asset Management
- Drive Retention
- Proactive & Predictive Issue Detection
- Case Creation
- Hardware Support
- Service Response Time
- Next Business Day - Parts & Labor
- Service Location
- On-site
- Service Duration
- 4 Year
- Product Supported
Lenovo:
- ThinkPad P14s Gen 3 21AK,
- 21AL
- 21J5
- 21J6
- ThinkPad P14s Gen 4 21HG
- 21K6
- ThinkPad P15v Gen 3 21D8
- 21D9
- 21EM
- 21EN
- ThinkPad P16s Gen 1 21BU
- 21CK
- 21CL
- ThinkPad P16s Gen 2 21HL
- 21K9
- 21KA
- ThinkPad P16v Gen 1 21FE
- ThinkPad T15p Gen 3 21DB
- Covered Configurations: System with 3 years Premier Support
- Pricing Type
- From original purchase date of the equipment