Local telephone and electronic support using HP remote support tools isolate your problem and help streamline resolution.

For issues that cannot be resolved remotely, an HP-authorized representative arrives at your site the next business day after your call has been logged and for which you have a contracted service window*. Your covered hardware is returned to operational condition, with components or entire units replaced as necessary. Your coverage includes all required parts and materials.

Parts and Materials:

HP provides HP-supported parts and materials needed to maintain your covered hardware in operating condition, including parts and materials for recommended engineering improvements.

Coverage Window:

Service is available 8:00 am - 5:00 pm local time Monday through Friday (excluding HP holidays), or during standard business days and hours in the country where service is requested**.

A standard hardware warranty or service contract requires payment for a replacement part if a defective one is not returned to HP. This option lets you protect sensitive data by keeping your defective disk, without paying for the replacement.

*Response times are contingent on distances from HP support offices and subject to local availability.
**Coverage windows are subject to local availability.

HP Business Notebook PC:

• 2xxx Mini-Note Series
• 2xxxs Series
• 6xxxs Series
• 5xx Series
• Xxxxt Mobile TC Series