- General Information
- Manufacturer
- HP Inc.
- Manufacturer Website Address
- http://www.hp.com
- Brand Name
- HP
- Service Name
- Care Pack
- Product Type
- Warranty
Overview
When hardware issues arise on critical devices, you want to get back up and running as soon as possible. Experts are ready to help with HP Same Day Onsite Service with Defective Media Retention. With high-quality remote assistance and convenient onsite support available the same day, you can get help when you need it and vastly improve product uptime, so you can get back to work fast. When dealing with defective storage media, you maintain control of your sensitive data.
Benefits
We'll be there the same business day.: Our experts are ready whenever you need help. In-person repairs, parts, and service will arrive at your door the very same business day.
Stay in control of your data.: You retain possession of failed storage media, so you can securely dispose of or archive it in a way that helps meet your security standards or industry requirements.
Support you can count on.: Know that your hardware will be up and running as soon as possible thanks to our knowledgeable expertise and efficient service and support.
Help is on the line - or at your door.: Our support specialists are always ready to assist in whatever way the situation calls for, whether it's remotely over the phone or in person.
Features
Remote problem diagnosis and supportOnsite hardware support - same business day
Defective media retention
Replacement parts and materials included
Escalation management
Coverage for all HP branded components
- Service Information
- Service Main Type
- Maintenance
- Service Sub Type
- Physical
- Electronic
- Service Characteristic
- Parts & Labor
- Service Description
- 9x5x4 Hour
- Provided Support
- Defective Media Retention
- Remote Diagnosis
- Escalation Support
- Remote Technical Support
- Parts Replacement
- Repair
- Service Response Time
- Same Day - Hardware support
- Service Location
- On-site
- Service Duration
- 3 Year
- Product Supported
- HP M68x MFP Series