HP Care Pack Hardware Support - 3 Year - Service

  • Part: 1157961
  • Model: UQ221E
$72.02

Availability

In Stock

  • General Information
    • Manufacturer
    • HP Inc.
    • Manufacturer Website Address
    • http://www.hp.com
    • Brand Name
    • HP
    • Service Name
    • Care Pack Hardware Support
    • Product Type
    • Service

Replace failed hardware units quickly and conveniently with HP Services' reliable next-day exchange service. This easy-to-use HP Care Pack extended warranty service gives you a cost-efficient alternative to onsite repair for HP products. A permanent replacement unit is shipped overnight via premium airfreight to your location. Shipping charges - for both the returned and replacement products - are prepaid by HP. Replacement units are new or refurbished to like-new condition.

  • Service Information
    • Service Main Type
    • Exchange
    • Service Sub Type
    • Electronic and Physical
    • Service Description
    • 9x5xNext Business Day
    • Service Details
      • Exchange and Enhanced Tech Phone support

      Remote problem diagnosis and support:

      • HP Services works with you to isolate hardware problems and help with product installation, configuration, setup, and problem resolution

      Next-day exchange:

      • If the problem cannot be resolved remotely, we replace your failed product with a new or equivalent-to-new product free of major cosmetic defects. Next-day delivery is available for calls received before 2:00 pm local time
      • Your permanent replacement unit will be delivered by 10:30 am the following business day in most areas within the continental US
      • Service within 1 to 2 days is available in selected areas of Alaska and Hawaii

      Standard business hours coverage:

      • Remote telephone support is available 8:00 am-5:00 pm Monday through Friday, excluding holidays
      • Extended telephone support may be available for selected products
    • Provided Support
    • Phone Support
    • Remote Diagnosis
    • Remote Installation
    • Configuration
    • Service Availability
    • 9 x 5
    • Service Response Time
    • Next Business Day
    • Service Duration
    • 3 Year
    • Product Supported
    • HP LaserJet Printers:

      • P1005
      • P1006
      • P1505
      • P1505n

      HP LaserJet Pro Printers:

      • P1102w
      • P1606dn