Basic Support Service offers access to high quality remote assistance and replacement parts to authorized HP Partners for hardware components that are eligible and covered. We'll ship replacement parts the next business day to your specified location it - before you even return the defective parts to HP.
- General Information
- Manufacturer
- HP Inc.
- Manufacturer Website Address
- http://www.hp.com
- Brand Name
- HP
- Service Name
- Care Pack Basic Service Plan Hardware Support with DMR - Post Warranty
- Product Type
- Warranty
- Service Information
- Service Main Type
- Exchange
- Service Characteristic
- Parts
- Service Description
- 9x5xNext Business Day
- Provided Support
- Phone Support
- Hardware Support
- Defective Media Retention
- Remote Diagnosis
- Parts Replacement
- Service Response Time
- Next Business Day - Parts Replacement
- Service Duration
- 1 Year